Many owners struggle to implement box automation properly and manage it effectively. This can waste valuable time and resources, affecting the quality of the box and the user experience.
But don’t worry, because Resawod is your best ally. Why? Because it is a box management platform that helps you automate many of the processes you carry out in the day-to-day running of the centre. From access control to the automatic renewal of subscriptions.
We simplify the management of your box and make communication with users much more efficient. Let’s see what box automation with Resawod is all about!
What are the benefits of automating a box?
The hours of work in a box are endless, there is always something to do, isn’t there? However, no matter how hard you try, there are weeks when you just can’t get it all done.
If you manually manage processes such as: information requests, enrolments, registrations, registrations and cancellations, booking classes, sending invoices, managing non-payments, sending mass mailings or internal communications… you are spending most of your time on routine work. That time is very valuable and you are leaving aside other tasks that give much better results.
To give you an idea of what you can achieve, here are the 3 main benefits of automating a box:
Improving efficiency and productivity
Automating a box allows processes to run more efficiently, which helps you to reduce waiting times and make the day-to-day running of the box more productive. For example, an online class booking system helps you reduce the amount of time users have to wait online or over the phone to book a class. Not to mention the time saved by the staff at your box when these tasks are done automatically.
Increased member satisfaction
Offering an exceptional user experience in your box not only increases your members’ satisfaction, but also improves their loyalty. By using a tool that automates progress tracking, your users can easily visualise their results and set personalised goals. This boosts their motivation and commitment to training and will help you with user retention in your box. You kill two birds with one stone.
Cost reduction by automating a box
By minimising the need for additional staff and reducing human error, you reduce staff costs and increase the profitability of the box. For example, an automated access control system allows users to access the box without the need to hire an employee to supervise access.
By saving this expense, you can invest in other actions that enhance the experience in your box and thus increase the retention and loyalty of your users.
7 funcionalities to facilitate the automation of a box with the help of Resawod
Resawod has a wide range of features to help you improve efficiency and user experience. Here are seven of the most outstanding features that will turn your box into an automated box:
1- Online booking
The online booking functionality allows users to book activities from the user’s mobile app or from your own website. Users book according to their membership or voucher, and the number of bookings allowed is set automatically. This offers greater efficiency and convenience in booking management for users and the box.
2- Online payments
Thanks to the online payment functionality, your users can make online payments to confirm their lesson bookings in the box. They also have the option to pay in cash or use a voucher, which they can also purchase online. This simplifies the payment and booking process for users and the box, improving the customer experience they have.
3- Automatic payments
Payment management can sometimes be a tedious, time-consuming and resource-intensive task. At Resawod, we know that payment automation is key to optimising the management of your box.
With our own payment gateway, Resapayments, you can forget about administrative tasks and focus on offering the best service to your customers. In addition, payment automation ensures a more reliable management and reduces the risk of errors.
4- Access control
If you are a box with entry turnstiles, this functionality is key for you.
Thanks to it you automate the access of your users. Users will only be able to access the box if they have a confirmed reservation within the set time and frequency. This ensures that only authorised users can access the box, which improves security and access management.
In addition, by automating the access control process, you reduce the need for additional staff to monitor access, which helps you reduce operational costs.
5- Self-renewals
What does this functionality consist of? It allows users to configure their subscriptions to renew automatically once they have expired.
In other words, the benefit is that the user does not have to do anything manually. If they had to renew manually, they are always more likely to think about it than if they do it automatically. Automating this process also makes it easier for users and the box to manage season tickets, which reduces the possibility of human error and improves the efficiency of season ticket management.
6- Automation of customer communications
Communication with users is a key aspect for the box to work. Therefore, automating communications with customers is a very useful tool to improve communication and keep them informed about their engagements with the box.
With this option, you can schedule automatic emails to be sent when an important event occurs, such as when a subscription is due or a booking is cancelled. You can also set up booking and payment reminders to ensure that your users receive the necessary information in a timely manner.
7- Automation of penalties
Getting all your box users to commit to training is difficult. That’s why automating penalties is a great way to ensure that your users keep their commitments and respect your box policies.
With this option, you set automatic penalty rules for users who do not meet certain criteria, such as outstanding payments or unexcused absences.
This not only allows you to ensure fairness and transparency in the treatment of users, but also helps you to maintain discipline and respect in the box. In addition, the automation of penalties makes it easier and more efficient for gym staff to handle these cases without having to spend too much time and effort.
By automating your box with Resawod you are one step closer to improving the management of your box and offering a quality experience to your users while increasing revenue.
Resawod gives you a complete management solution that goes beyond automation. With Resawod, you can manage and automate everything from user and booking management to invoicing, courses and penalties.
There are endless possibilities to improve the user experience and increase the profitability of your box. Book a full study to see how Resawod can be adapted to your box and what we can achieve together. Take a minute to fill in the form below and take your box to the next level!
