Google My Business tips for gym owners

May 13, 2024 | Gym marketing

In today’s digital age, online presence is crucial for any business, and gyms are no exception. In this context, Google My Business (GMB) is an essential tool for gym owners looking to stand out in the competitive world of fitness.

What exactly is Google My Business and why is it so important for gyms? In this article, we will explore in depth the role of GMB in managing the online presence of gyms, as well as the benefits and practical tips for optimising your GMB listing.


What is Google My Business?

Google My Business (GMB) is a free tool provided by Google. It helps businesses manage their online presence on Google search and maps. Gym owners can control the information that appears on their GMB listing. This includes the gym’s address, phone number, website and opening hours.


Why is it important to optimise your Google My Business listing as a gym owner?

By optimising your Google My Business (GMB) listing, you are achieving three key objectives:

  • Increase your gym’s visibility: An optimised GMB listing makes your gym appear in local search results when potential users search for gyms in their area.
  • Enhance your brand image: GMB serves as a digital showcase for your gym. By optimising your listing with high quality photos, detailed descriptions and positive reviews from your users, your gym inspires trust.
  • Increased user engagement: with this tool you can interact directly with your users by responding to their reviews. By actively participating in these interactions, you foster stronger relationships with your audience and address their queries and concerns.


Google My Business tips for gym owners


Upload quality images

Photos and videos are important to make people decide to join your gym. When optimising your GMB listing, make sure you upload high quality photos and videos that highlight your gym’s equipment, facilities, classes and atmosphere. In other words, you need to highlight what makes your gym different from the rest.

Answer to all reviews

The opinions of other users have an influence. And a lot. Check daily the reviews of your gym on GMB and respond in a respectful and friendly way to each of the comments. Whether they are positive or negative. Thank your users for their support and address any concerns or complaints raised by dissatisfied users with empathy and professionalism.

By demonstrating a commitment to user satisfaction, you build trust and credibility with potential users and minimise the impact of negative reviews.

Get the most out of Google My Business posts

GMB posts allows gym owners to share updates, promotions, events and information on their GMB tab. Take advantage of this feature to showcase upcoming classes, special offers and events you organise at your gym.

Posting interesting content on a regular basis helps you keep in touch with your target audience. It also increases traffic to your website and to the gym’s social media. This way, little by little, you build up a strong community of loyal users on social media.

Analyse the information Google My Business gives you to understand your target audience

Google My Business provides valuable information about how users discover and interact with your gym’s listing on Google.

Track important metrics such as profile views, clicks, calls and Google Maps visits to better understand your audience’s behaviour and preferences. Identify trends, patterns and areas for improvement based on these metrics and adjust your marketing strategies accordingly.

For example, if you see an increase in searches for “virtual fitness classes”, consider offering online training options to meet this demand.

Optimise your profile description and attributes

When completing your Google My Business profile, pay particular attention to the description and attributes of your gym to ensure accuracy and relevance. Describe the features that make your gym different, such as smart equipment, expert trainers, customised programmes and accessible facilities.

Choose the features and services your gym offers. For example, 24/7 access, group fitness classes, personal training, sauna, parking and free Wi-Fi. Attract more users and increase conversion rates by providing detailed information about the services you offer.


In short, improving your Google My Business listing will increase your gym’s online presence and, from there, attracting new users will become easier and easier. And if you want to take your box to the next level, a well-developed marketing plan that includes tools like Google My Business is the key to achieving this. 

With our lead magnet “Step-by-step box marketing plan”, you will discover how to create an effective strategy to promote your box and increase your customer base. Download your free plan!


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